VISION IP SERVICES
A joint venture between VNM and the Ancom Group, Vision IP Services (VIPS) is a leading call centre that provides Customer Contact Centre solutions and Customer Relationship Management services

VIPS handles inbound calls like helpdesk and technical support, customer care, loyalty management, order entry and processing. Outbound call activities include sales lead generation, cross-selling & up-selling, customer retention, market survey & research, customer database management, direct mail follow-up and third-party verification.